You’ve had a lot of managers during your career.  Some cared about your future—and some didn’t.  Some were understanding and compassionate, while others bullied their direct reports, demanded total obedience [...]

A major problem for employers today is attracting the best talent, and then retaining key employees. Research shows that the key ingredient for retention lies within the manager’s ability to [...]

Regular performance reviews are increasingly a thing of the past. One study found that 95% of employees are dissatisfied with their employers’ appraisal process, largely due to the lack of [...]

Nothing is more important for managers than the ability to effectively listen to employees. Listening means far more than hearing and even understanding. For one thing, it’s crucial that people [...]

Conducting an employee performance review can be a pressure-filled event both for the employee and the manager. Both parties can see it as a referendum on their general job performance [...]

Businessman Interviewing Female Job Applicant In Office While many leaders give themselves high marks for their communication and listening skills, team members often identify “communication issues” as frequent [...]

“The times they are a-changing” goes that old Bob Dylan song from 1964, and never more so in the 21st century, when increasingly advanced technology has brought the global community [...]